This unit of competency involves the skills and knowledge required by an Operations Officer to manage operational resources and to resolve a Level 2 incident in accordance with the objectives identified by the Incident Controller. It includes establishing command and developing operational structure, contributing to the development of the incident action plan, managing operations, establishing communications, participating in incident management teams and monitoring and reviewing operations functions.

An individual performing the role of Operations Officer is delegated responsibility by the Incident Controller. They support the Incident Controller and works with other members of the incident management team. Operations Officers are required to implement strategies to resolve an incident; manage all activities that are directly related to resolving the incident; manage all resources, personnel and equipment assigned to the operations section and the identification of risks at an incident.

Level 2 incidents are characterised by the need for deployment of resources beyond the initial response, sectorisation of the incident, establishment of functional sections due to the levels of complexity or a combination of the above. Authorisation to perform this role is subject to organisational policies and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Security arrangements are established
Records of activities and decisions are kept, in accordance with organisational policies and procedures
Operations function is established to achieve objectives and tasks are delegated, in accordance with the requirements of a Level 2 incident
Operations requirements are identified, and resources are sought to meet incident requirements
Operations personnel are briefed, and tasks are allocated, in accordance with the IAP objectives
Resources are deployed, in accordance with the IAP objectives
Operations progress is monitored against the IAP and operational activities are adjusted, as required, throughout the incident
Operational effectiveness is reviewed and changes to operational structure, resources and logistical support are determined and communicated to the Incident Controller
Operations resources are managed, in accordance with organisational policies and procedures
Safe work practices, Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) and welfare arrangements for work area are implemented and monitored
Agreed protocols are followed when managing personnel from other organisations
Action is taken to protect and preserve incident scene, in accordance with organisational policies and procedures
Staging areas are established and maintained, as required, and this is communicated to the incident management team and participating organisations and/or agencies
Initial briefing is obtained from Incident Controller with Incident Controller’s intent confirmed and questions asked
Incident Action Plan (IAP) for the operational period is monitored and reviewed
Security arrangements are established
Incident communication plan is implemented, monitored and reviewed
Incident Management Team (IMT) planning meetings are attended, in accordance with Incident Controller's requirements
Performance of operational objectives and allocation of resources is monitored and reviewed

Assessment Cover Sheet

PUAOPE023 - Manage operations for a Level 2 incident

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAOPE023 - Manage operations for a Level 2 incident

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: